Online Therapy

It's never been easier, just click, pick a time, and see a psychologist.

 
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Cost & Duration

Sessions are 50 minutes in duration, with the following 2 rates:

 

  • Cash Rate

R896

+ 15% VAT @ R134

= R1,030 (Payable on the day)

  • Medical Aid Rate

R896 (Covered by Medical Aid)

+ R170 Admin Fee (Payable on the day)

+ 15% VAT @ R160 (Covered by Medical Aid)

= R1,200

When making your booking online, please add your medical aid detail in the provided space. You can check if your medical aid will pay before making an appointment. Check Now

If you are NOT on a medical aid, or your medical aid will not cover the session, we will send you an online invoice via email. This invoice will have a direct link to our secure pay-portal through which you can pay online using your debit/credit card.

Please note: Should your medical aid not cover your session or you prefer to pay cash, payment needs to be affected before the session can be conducted.

Will my medical aid pay?

Read More

Call or WhatsApp:
(+27) 066 259 1627 / 
(+27) 066 215 9148

HOW IT WORKS

After you've finalized your booking online, you'll receive a confirmation email.

Next, you'll receive an email and an SMS, 24 hours before your session. This will contain the online link to your session.

At the time of your session, click the link in either the notification email or SMS sent to you the day before.

Finally, add your name and select Join meeting. Make sure to allow access to your device's camera and audio when asked.

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Services We Offer

Frequently Asked Questions

Can I claim back the cost of a session from my medical aid?


Yes you can, depending on your medical aid provider, plan, and available benefits. We'll send you an invoice that you'll need to forward to your medical aid provider, and if permitted, they should pay their approved rate.




Can you claim directly from my medical aid?


Yes we can, but for your first session you'll need to pay online, which you can then claim back from your medical aid. For any follow-up sessions, we can then claim directly from your medical aid.




What is the cost of an online session?


All individual sessions are R 850, if you pay yourself, however, if we claim directly from your medical aid, we then claim at the specific medical aid rate. Couples Therapy are R 1,300 and is up to 90 minutes. The same applies, if we claim directly from your medical aid, we then claimat the specific medical aid rate.




What do I need for an online therapy session?


1. You'll need the 'Zoom' app and a free 'Zoom' account. 2. You'll need a quiet and private space. 3. You'll also need a stable internet connection.




What is 'Healthbridge' & how does it work?


'Healthbridge' is a service provider that provides a service to Psych Central, as well as many other medical professionals. It is an online service enabling you to conduct a secure online video call with your psychologist. Just follow the link in the email or SMS that will be sent to you 24 hours prior to your appointment. You'll be redirected to a website where you'll be asked to enter a name, and to join the meeting. When you go online, your device will ask you to allow access to your camera, and in a second prompt, to allow access to your microphone, please select allow for both.