YOU ARE AT THE RIVONIA BRANCH
See a psychologist in the comfort of your own home or office
If you prefer to see a psychologist in person and not online, follow this link to book.
Pay Online OR PROVIDE YOUR MEDICAL AID DETAIL
Our secure online portal enables you to pay via debit/credit card.
We'll email you an invoice, so you can claim back from your medical aid.
Receive a Link via Email & SMS
You'll receive a confirmation email and SMS with a link to your online session, 24 hours before.
All you'll need to do is to follow the link at the time of your appointment.
HOW IT WORKS
After you've finalized your booking online, you'll receive a confirmation email.
Next, you'll receive an email and an SMS, 24 hours before your session. This will contain the online link to your session.
At the time of your session, click the link in either the notification email or SMS sent to you the day before.
Finally, add your name and select Join meeting. Make sure to allow access to your device's camera and audio when asked.
COST & DURATION
Sessions for individuals are up to 50 minutes and the cash rate is R850. Couples sessions are up to 80 minutes and the cash rate is R1,300.
If you are NOT on a medical aid, or your medical aid will not cover the session, we will send you an online invoice via email. This invoice will have a direct link to our secure pay-portal through which you can pay online using your debit/credit card.
We can however claim directly from your medical aid, which will then be at the specific medical aid rate.
When making your booking online, please add your medical aid detail in the provided space so that we can check for pre-approval.
Will my medical aid pay?
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Frequently Asked Questions
Can I claim back the cost of a session from my medical aid?
Yes you can, depending on your medical aid provider, plan, and available benefits. We'll send you an invoice that you'll need to forward to your medical aid provider, and if permitted, they should pay their approved rate.
Can you claim directly from my medical aid?
Yes we can, but for your first session you'll need to pay online, which you can then claim back from your medical aid.
What is the cost of an online session?
All individual sessions are R 850, if you pay yourself, however, if we claim directly from your medical aid, we then claim at the specific medical aid rate.
What do I need for an online therapy session?
1. You'll need the 'Zoom' app and a free 'Zoom' account.
What is 'Zoom' & where do I get it?
'Zoom' is a service provider that provides a software application, enabling you to conduct a secure online video call with your psychologist.